Thank you

As an anodyne to the whininess of the last couple of posts, here is today.


Thank you customer for calling hours ahead of time to ask me to prepare your rx BEFORE you showed up at my counter. It is actually already done, because the doctor called it in yesterday and since it was a new dose, we figured you'd be wanting it, but thank you for calling ahead anyway. It does my heart good to see someone who actually plans ahead and doesn't think the world revolves around them!

Learn to Count and Stuff

Dude, if your doctor says I can give you your Percocet and Oxycontin every 30 days, that's the way it goes. Not day 29. And I'm sorry it pisses you off and I'm sorry the regular guy that you bully isn't in, but it ain't my problem. I take that back. I'm NOT sorry. I don't give a rat's ass. And by the way, you've been picking your pills up every 30 days, so why are you giving ME a fucking problem? Is it becasue you think I don't know how to count? I went to schoool to do this thankless job and one of the things they DEFINITELY covered was how to count to 30!

And while I'm at it, lady, if you want your pills delivered, maybe you should stay home! The driver can't just "leave it between the doors" since then we have no way of knowing if you actually get your pills or they were stolen by the druggie next door. Which they invariably are 'cause then you call and say you didn't get your freaking pills, even thought the driver swears up and down that he dropped them off. And, frankly I believe MY guy, not you!

Not MY fault!

Got a call from a homecare nurse this morning. Complaining that the insulin we sent did'nt fit in the insulin pen. I pulled out the rx and it clearly stated which brand to send. So that's what we sent. Unfortunately, somewhere along the line, the patient was given a different brand of pen. So the insulin cartidge doesn't fit.

The nurse didn't twig to this. Only to the fact that the insulin didn't fit. Which she should have realized as soon as she saw they were 2 different brands. Nope, she tried to force it.

Then, when I explained that the order I got from the doctor stated which brand to send, she said "Well, MY order just says 15 units every morning!" Well la di da lady! Too freakin' bad.

I will send out the other one at my cost. Which has no impact on you, but, since I am not government sponsored, DOES cut into my bottom line.

And I will not be nasty to you because the doctor screwed up. Please stop blaming me, not my fault.

Bitch.

Follow Up

And this morning Mr. "I'm here to pick up the prescription" I asked you to deliver came in again. To pick up the prescription he wasn't home to get. The driver hadn't returned with it yet. Sigh......

Wonderful End to the Day

My last 2 customers today.

First last customer: Can I have my Tylenol 3's now?
Me: No, the doctor has written that you can have them April 12th. Today is April 11th. Come back tomorrow.
Customer: But it's the end of today, can't you just date them for romorrow?
Me: No. Come back tomorrow
Customer: But I live out of town and I am here now....
Me: Sorry, regulations are quite clear on this.
Customer: (tearily) Oh, okay. (walks away disconsolately)

Actual last customer: I'm here to pick up my pills. My name is Bananna.
Me: Do you mean the pills you asked me to deliver? The ones I just gave to the driver 10 minutes ago?
Customer: Yes.
Me: Well, the driver has them and they should be delivered between 7 & 8pm.
Customer: Can't you...(trails off)
Me: The delivery man has your pills. He will deliver them. I guess you should go home so you will be there when he gets there.
Customer: Oh, yeah, I guess so...

What a great way to end the day!