Sure I'll Break the Law just for you

Got a call the other day. From the "clinic co-ordinator" at the local hospital. Seems we filled a prescription with a generic drug when the doctor requested brand. I immediately put her on hold, got out the rx we had filled and checked.

Nope, no "no substitution" ont his rx. Hmmm, I held it up to the light. There WAS, however a preprinted phrase under the sticker with the patient name and address...yup. says "no substitution"

However, law in my region states that"no substitution must be handwritten on the prescription. Preprinted prescription forms or boxes that are checed off do not constitute a valid no substitution request"

Besides, the ass that signed the rx put a sticker over the preprinting anyway, so anyone with half a brain would figure it's not to apply to the rx, right?

I picked up the phone and smugly told the "clinic co-ordinator" the above facts. She tried to argue with me. I cut her off and said it doesn't matter what you want, this is the way it is.

What a way to start the day.