Got a call from a homecare nurse this morning. Complaining that the insulin we sent did'nt fit in the insulin pen. I pulled out the rx and it clearly stated which brand to send. So that's what we sent. Unfortunately, somewhere along the line, the patient was given a different brand of pen. So the insulin cartidge doesn't fit.
The nurse didn't twig to this. Only to the fact that the insulin didn't fit. Which she should have realized as soon as she saw they were 2 different brands. Nope, she tried to force it.
Then, when I explained that the order I got from the doctor stated which brand to send, she said "Well, MY order just says 15 units every morning!" Well la di da lady! Too freakin' bad.
I will send out the other one at my cost. Which has no impact on you, but, since I am not government sponsored, DOES cut into my bottom line.
And I will not be nasty to you because the doctor screwed up. Please stop blaming me, not my fault.
Bitch.
skip to main |
skip to sidebar
No comments:
Post a Comment