As an anodyne to the whininess of the last couple of posts, here is today.
Thank you customer for calling hours ahead of time to ask me to prepare your rx BEFORE you showed up at my counter. It is actually already done, because the doctor called it in yesterday and since it was a new dose, we figured you'd be wanting it, but thank you for calling ahead anyway. It does my heart good to see someone who actually plans ahead and doesn't think the world revolves around them!
Wednesday, May 30, 2007
Learn to Count and Stuff
Dude, if your doctor says I can give you your Percocet and Oxycontin every 30 days, that's the way it goes. Not day 29. And I'm sorry it pisses you off and I'm sorry the regular guy that you bully isn't in, but it ain't my problem. I take that back. I'm NOT sorry. I don't give a rat's ass. And by the way, you've been picking your pills up every 30 days, so why are you giving ME a fucking problem? Is it becasue you think I don't know how to count? I went to schoool to do this thankless job and one of the things they DEFINITELY covered was how to count to 30!
And while I'm at it, lady, if you want your pills delivered, maybe you should stay home! The driver can't just "leave it between the doors" since then we have no way of knowing if you actually get your pills or they were stolen by the druggie next door. Which they invariably are 'cause then you call and say you didn't get your freaking pills, even thought the driver swears up and down that he dropped them off. And, frankly I believe MY guy, not you!
And while I'm at it, lady, if you want your pills delivered, maybe you should stay home! The driver can't just "leave it between the doors" since then we have no way of knowing if you actually get your pills or they were stolen by the druggie next door. Which they invariably are 'cause then you call and say you didn't get your freaking pills, even thought the driver swears up and down that he dropped them off. And, frankly I believe MY guy, not you!
Tuesday, May 29, 2007
Not MY fault!
Got a call from a homecare nurse this morning. Complaining that the insulin we sent did'nt fit in the insulin pen. I pulled out the rx and it clearly stated which brand to send. So that's what we sent. Unfortunately, somewhere along the line, the patient was given a different brand of pen. So the insulin cartidge doesn't fit.
The nurse didn't twig to this. Only to the fact that the insulin didn't fit. Which she should have realized as soon as she saw they were 2 different brands. Nope, she tried to force it.
Then, when I explained that the order I got from the doctor stated which brand to send, she said "Well, MY order just says 15 units every morning!" Well la di da lady! Too freakin' bad.
I will send out the other one at my cost. Which has no impact on you, but, since I am not government sponsored, DOES cut into my bottom line.
And I will not be nasty to you because the doctor screwed up. Please stop blaming me, not my fault.
Bitch.
The nurse didn't twig to this. Only to the fact that the insulin didn't fit. Which she should have realized as soon as she saw they were 2 different brands. Nope, she tried to force it.
Then, when I explained that the order I got from the doctor stated which brand to send, she said "Well, MY order just says 15 units every morning!" Well la di da lady! Too freakin' bad.
I will send out the other one at my cost. Which has no impact on you, but, since I am not government sponsored, DOES cut into my bottom line.
And I will not be nasty to you because the doctor screwed up. Please stop blaming me, not my fault.
Bitch.
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